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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

Assessment Coach, Center on Child Wellbeing and Trauma - REMOTE
Job Number: 2023-42789
Category: Administrative Professional
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Health & Equity - W611000
Job Type: Full-Time
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: March 8, 2023

Under the general direction of the Senior Assessment Manager, Center on Child Wellbeing and Trauma (CCWT), the Assessment Coach provides support in coaching organizations though the completion of the Child Wellbeing and Trauma Assessment. The coach will work to review the assessment tool with the organization, identify barriers to becoming more trauma informed and responsive, guide organizations through a series of steps to improve their ability to be trauma informed and responsive.


This position provides consultation, coaching, and implementation support based on organizational gaps and needs as identified by completed individualized assessments. The Senior Assessment Manager provides coaching and support to complete the assessment and assists in organizing Center-related assessment activities to facilitate the adoption of best practices.

  • Assists in the development and implementation of an assessment process for organizations in partnership with the Senior Assessment Manager.
  • Supports the curriculum development for coaching and assists in implementing curriculum across sectors.
  • Assists in the identification of organizations to enter the assessment process.
  • Utilizing the National Child Traumatic Stress Network (NCTSN) tool and other related tools, works with organizational partners to identify gaps and provide best practice solutions toward becoming more trauma informed and responsive. Offers feedback throughout the assessment process and works to support organizational change toward being more trauma informed. 
  • Supports the coordination of all assessment activities.
  • As organizations progress through the assessment process, the coach helps to identify their goals and assist in preparing implementation plans toward becoming more trauma informed and responsive.
  • Supports organizations progress through the CCWT assessment process.
  • Assists in measuring system wide progress toward achievement of assessment goals.
  • Assist in monitors data system and reports regularly on progress toward goal achievement.
  • Assists the Senior Assessment Manager in identifying the challenges in utilizing the NCTSN tool and suggests alternatives or alterations as needed.
  • Assists in the preparation of management reports that clearly link individual gaps in best practice with potential system vulnerabilities and related organizational risks.
  • Supports the completion of all assessments in a timely manner including appropriate feedback, coaching, and training to improve outcomes.
  • Assists with ongoing evaluation, planning and implementation of Center assessment methodologies and practices.
  • Supports the coordination of training and education efforts to the degree they increase knowledge toward becoming more trauma informed and responsive.
  • Works collaboratively as part of a team to successfully achieve established objectives and deliverables within respective timelines.

REQUIRED EDUCATION
Bachelors Level Degree or equivalent in policy, human services, or social work.

REQUIRED WORK EXPERIENCE
3-5 years of experience in preferably in human services or child and family work.
Program operational and policy experience at the community-based organization level
Strong commitment to public service with an entrepreneurial attitude, balanced with the ability to respect, galvanize, organize and coordinate constituent groups.
Proven administrative and management ability in a complex environment, preferably human services or other related service industry.
Demonstrated performance in program development, assessment and evaluation work
Training and public speaking experience necessary.
Demonstrated ability working with healthcare professionals, good written, verbal and interpersonal skills.
Working knowledge of Microsoft Office applications.
Extensive statewide travel including overnights possible.

Spanish Speaking Ideal

Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.