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GENERAL SUMMARY OF POSITION:

Under the direction of the Associate CIO, IT-Engineering, the Director, Business Systems and Product Management is responsible to manage the analysis, design and implementation of various business applications. The Director will be responsible to interpret the business requirements of various programs, and assisting the Product Owners and Business Systems Analysts in translating   these requirements into functional technical specifications for the creation, modification or enhancement of critical applications.  As a senior member of the management team the Director is responsible for the creation of business development strategies to support the acquisition and/or development of major software applications.  The product manager serves as the local authority for what gets built or bought helping the designated business unit meet its business objectives via developing, deploying and maintaining new software systems.

MAJOR RESPONSIBILITIES:

• Engage with Product Owners (POs) of Scrum teams on feature level back log and client product timelines.
• Work with PO and stakeholders in defining product vision, budget, portfolio, and program epics
• Establish process of prioritization across multiple clients’ needs engaging both clients and development teams
• Continuous interaction with customer base.
• Constant informal face to face communication with development teams.
• Continuous near term road mapping and scope triage.
• Involved with iterations system demos.
• Work with System Architects to understand architectural needs of products
• Participate in release management and solution validation.
• Responsible for the maintenance of existing information systems. This includes user and vendor liaisons at the policy level.
• Develops business plans to evaluate cost/benefit and feasibility studies with recommendation of best alternatives.
• Responsible for the assurance of quality control and risk management procedures during the life cycle application development process. Standing member of the Quality Control Committee.
• Participates extensively (via committee membership or individual interviewing) in the needs assessment and system requirement process of all business and clinical applications development.
• Engages with POs and scrum teams to ensure that quality control and time management goals are met.
• Ensures development of policies and procedures for new and existing systems, including application and end user documentation.
• Coordinates the development of proposals for new systems, including RFP’s.
• Accountable for all aspects of the program development cycle from project definition through system implementation.
• Aides scrum teams in coordinating resources to accomplish project objectives.
• Monitors project status and provides periodic status reports.
• Ensures accuracy of application systems documentation.
• May perform other related duties as assigned.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree with an emphasis in Information Systems and 8-10 years related experience.
• 3+ years of systems development experience, including demonstrated experience with computer systems and applications and planning and project management skills.
• 5+ years of demonstrated systems analyst and product development skills in a business and/or clinical environment.
• 5+ years’ experience in health services related environment within a business office or general information systems setting.
• 2+ years of project management skills including the use of MS Project.
• Excellent oral and written communication skills
• Demonstrated ability to work among various federal and state agencies and complex environments.
• Innovation, flexibility and creativity

PREFERRED QUALIFICATIONS:

• Very strong communication skills
• Ability to engage multiple groups in a single development effort
• Uses innovation to bridge the gaps between customer needs and standard solutions.
• Experience with blended team development models.
• Experience with project budgeting, staffing allocation models and prioritization techniques
• Experience leading other Product Owners and Project managers.

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