

When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.
NOTE:
Complete the online application that includes uploading a resume and include a short essay in the "resume" field (the resume and essay should be uploaded as one document). Please respond to the essay question below:
GENERAL SUMMARY OF POSITION:
The EAP is a confidential, free workplace program intended to assist organizations in addressing productivity concerns while assisting employees to identify and resolve personal issues impacting work performance. The EAP offers a wide variety of programs and support for employees and family members such as: depression, anxiety, loss, trauma, addictions, family concerns and workplace issues in addition to non-clinical issues (childcare and eldercare, financial and legal concerns.)
Due to the confidential nature of EAP, interns receive formal HIPAA training program, and will be expected to maintain confidentiality regarding client information at all times.
Under the general direction and support of the EAP Program Manager the intern will be exposed to the core components of the EAP and will work on two projects to enhance the health and wellbeing of the employees and family members with whom EAP supports.
MAJOR RESPONSIBILITIES:
Project 1: Emergency Assistance Fund (EAF)/ Emergency Assistance Support for Employees (EASE) Program
The EAP processes a high volume of applications with personal financial and confidential information of employees applying for the financial assistance grant.
The intern will be responsible for evaluating the programs and making recommendations for efficiencies. The intern will be responsible for maintaining the database and contacting employees to gather additional information to their application. In addition, the intern will be responsible to call employees who have been awarded funds.
Project 2: Childcare Information and Referral.
One of the many important decisions parents make is choosing the right child care for their family. The EAP offers families personalized child care information and referral services.
The intern will be responsible for managing the EAP Childcare Information and Referral component. This will include: communication with clients making the request throughout the process, maintaining the data base and evaluating the program for efficiency.
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list.
Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement).
At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience.
We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.