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Director Program Management - Facilities
Job Number: 2025-49106
Category: Administrative Professional
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - Facility Plan, Eng & Const. - W842030
Job Type: Full-Time
Num. Openings: 1
Post Date: Dec. 19, 2025
Work Location: 100% Onsite
Salary Minimum: USD $150,000.00/Yr.
Salary Maximum: USD $165,000.00/Yr.

Under general supervision of Project Directors, the Program Manager is responsible for overseeing the planning and execution of capital improvement projects. This role requires strategic leadership, technical expertise, and cross-functional coordination to ensure projects are delivered on time, within budget, and aligned with organizational goals. The Program Manager is responsible for overseeing complex projects with unique delivery methods along with coordinating all construction management activities focusing on safety, quality, and operational impacts

  • Lead the end-to-end management of complex construction projects with unique delivery methods , including scope, schedule, budget, and quality control.
  • Collaborate with various internal and external stakeholders to help develop and maintain an integrated multi-year rolling Capital Plan.
  • Oversee program roadmaps, including project timelines and milestones. 
  • Manage interdependencies between multiple projects within the program.
  • Oversee construction management team, ensuring compliance with safety standards, building codes, quality requirements, and environmental regulations.
  • Oversee Owner Project Management Teams to assure compliance with UMass Chan and assist in the creation and implementation of processes and standards
  • Monitor program performance using KPIs and reporting tools; proactively identify and resolve issues.
  • Coordinate permitting, inspections, and approvals with local authorities and regulatory agencies.
  • Proactively identify, assess, and mitigate potential program delivery risks and issues. 
  • Develop and implement strategies to address risks before they impact project delivery. 
  • Monitor and track program progress to ensure timely delivery of deliverables. 
  • Ensure the quality of project outputs and that they meet defined success criteria. 
  • Continuously evaluate program performance and implement improvements for future initiatives. 
  • Communicate program updates, status reports, and potential challenges effectively. 
  • Foster a culture of collaboration, innovation, mentoring, and accountability across project teams.
  • Educate Project Managers on standards, tools, and processes for program management.
  • Bachelors degree in Engineering, Architecture, Construction, or a related field, with 10-15 years of progressive office or related experience.
  • Proven track record of managing complex, multi-phase capital projects.
  • Strong knowledge of construction methods, materials, and industry standards.
  • Proficiency in project management software
  • Excellent communication, negotiation, and leadership skills.
  • PMP, CCM, or LEED accreditation is a plus.

Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

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