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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

Medicaid Eligibility Consultant III
Job Number: 2025-49063
Category: Administrative Professional
Location: Westborough, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Third Party Liability - W401920
Job Type: Full-Time
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Dec. 11, 2025
Work Location: Hybrid
Salary Minimum: USD $95,000.00/Yr.
Salary Maximum: USD $115,000.00/Yr.

Under the general direction of the Senior Associate or designee, the Medicaid Eligibility Consultant III will assist in the development, management, coordination and implementation of revenue initiatives for products and projects; both in and out of state. The Medicaid Eligibility Consultant III should be an insightful, detail-oriented professional with Medicaid-related experience, excellent analytical and organizing skills who is able to apply that skill set to support both Medicaid Eligibility and Program Integrity Initiatives as well as the design, development and implementation of Medicaid eligibility systems.

Provide strategic oversight and lead the development, management, coordination and implementation of Medicaid eligibility and program integrity initiatives, in and out of state.

Serve as project lead in the analysis and evaluation of data to support Medicaid eligibility and program integrity cost savings projects in and out of state.

Lead in the research & development of new business opportunities.

Direct and manage assigned projects from start to finish.

Develop comprehensive work plans, define resource needs, and allocate tasks to support efficient project execution.

Provide strategic leadership in the development of Medicaid systems on behalf of the client Medicaid agency:

·   Serve as Lead Subject Matter Expert (SME) in Medicaid eligibility regulations, operations, and processes to support the design, development, and implementation of changes to Medicaid MAGI and non-MAGI eligibility systems. 

·   Assist with and present Medicaid agency business needs and strategic vision in systems development activities and ensure they align with agency objectives.  

·   Actively participate in discussions in multi-agency workgroups supporting the development of a common eligibility application.

·   Participate in meetings with the systems upstream and downstream stakeholders to assess needs and provide solutions. 

·   Engage stakeholders to assess complex system needs and design integrated solutions that align with policy and operational goals

·   Attend business and system design sessions;

·   Review, provide feedback and approve appropriate business system design requirements;

·   Attend regularly scheduled and ad hoc meetings virtually and onsite; and

Assist with testing and resolution of system defects.

Lead  the development of agreements between public entities and the University.

Assist in the evaluation and respond to grant and business proposals by providing reporting and data analysis.

Develop and present success, merits of initiative to staff and clients.

Research and develops work plans to implement projects.

Coordinate with subcontractors to obtain data for various initiatives.

  • Master's Level Degree or equivalent in a business health policy, social service, or public administration related field
  • 5-7 years experience in a related field
    Extensive experience in interpreting State and Federal regulations as they apply to public assistance programs

    Extensive and in-depth knowledge of Medicaid policies, programs and procedures and the ability to integrate this knowledge with new and existing IT systems.

    Experience working with complex technical, systems and/or programs issues affecting Medicaid and its services to members.

    Excellent verbal and written communication skills.
    Project management skills and experience in implementing and project management of large projects
    Demonstrated ability to work numerous projects simultaneously and meet deadlines                                        Experience in supervision and/or demonstrate ability to manage and motivate staff
    Expertise in Microsoft Word, Excel and PowerPoint and Access or SQL.
    Ability to travel to the client and/or off- site locations weekly

Preferred Work Experience:

Strong quantitative and analytical skills
Ability to facilitate meetings and establish working relationships with various government and private contractors
Exceptional oral and written communication skills
Exceptional organizational skills
Team leadership skills

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Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.