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Administrative Associate - Newborn Screening
Job Number: 2025-48765
Category: Administrative Professional
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Administration & Info Mgmt - W416930
Job Type: Full-Time
Salary Grade: 15
Union Code: Non Union Position-W25-Non Unit Classified
Num. Openings: 1
Post Date: Oct. 3, 2025

At ForHealth Consulting we partner with purposeful organizations to make the healthcare experience better: more equitable, effective, and accessible.  We aim to transform the health care experience to one that addresses the needs and concerns of the individual and is inclusive of all.

JOB SUMMARY:

Under the direct supervision of the Business Unit Manager, or designee, the Administrative Associate I performs diversified and complex administrative duties.

ESSENTIAL FUNCTIONS:

  • Perform data entry and generate reports.
  • Assist with the arrangement of travel logistics and coordination of schedules; support completion of travel advance and authorization forms, as needed.
  • Process and track documents such as invoices, payments, requisitions and expense reimbursement.
  • Provide administrative support with the preparation of materials, agenda, notes, and handouts.
  • Type, edit, and proofread material.
  • Answer phones and screen calls. Take messages and relay information within scope of authority.
  • Provide calendar management support. Schedule or arrange for conferences, meetings, interviews, appointments, or similar activities.
  • Review, sort, and file a variety of material. Set up and maintain filing system as needed. Provide information as needed.
  • Order and maintain office and other department supplies.
  • Open, review, and distribute incoming mail. Identify priority mail and route accordingly.
  • Answer routine correspondence.
  • Perform other duties as required.

REQUIRED QUALIFICATIONS:

  • High school diploma, or equivalent experience
  • 0 years of experience, entry level role
  • Specialized secretarial training preferred
  • Knowledge of Microsoft Office products: Word, Excel, PowerPoint, and Outlook
  • Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
  • Ability to prioritize and problem solve

UMass Chan Medical School welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.