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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

Nurse Reviewer II-Case Management (Home Based with Client Visits)
Job Number: 2023-44464
Category: Healthcare
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Community Service - W401950
Job Type: Full-Time
Num. Openings: 1
Post Date: Oct. 7, 2023

POSITION SUMMARY: 

Under the general supervision of the Associate Director, or designee, the Nurse Reviewer II is responsible for providing administrative case management as part of the Community Case Management Program. This position is responsible for the authorization, coordination and facilitation of community long term care services for program Members. As a member of a multidisciplinary team, the Nurse Reviewer II is responsible for assessing, planning, organizing, reviewing and evaluating the care needs of Members requiring community based services. This position fosters and promotes continuity of care and cooperative partnerships by liaising with nursing providers, state agency staff, acute care hospitals and other programs/organizations involved in the provision of services.

ESSENTIAL FUNCTIONS:

  • Serve as the clinical manager for an assigned caseload of Members.
  • Contribute as an active member of a multi/inter-disciplinary team to assess, plan, organize, review and evaluate the care needs of Members requiring health care services, to include outpatient and home based therapy services.
  • Conduct on-site reviews and assessments of Members community long term care needs to determine medical necessity and clinical eligibility for Community Case Management and Continuous Skilled Nursing Services Determine and authorize services for Members in accordance with program guidelines and regulations.
  • Prepare and implement Member service records.
  • Coordinate, facilitate and monitor the delivery of services to members.
  • Review and document all relevant information into data system applications in accordance with program guidelines and regulations.
  • Conduct routine and ad-hoc evaluations and re-evaluations of Members services.
  • Contact and engage providers, state agency offices, and Members to obtain information and records needed to conduct a comprehensive clinical review of the case and final determination. 
  • Evaluate and document the appropriateness of Members services and make modifications, as required.
  • Maintain individual records documenting all Member encounters and contacts; write clinical summaries.
  • Foster and promote continuity of care and cooperative partnerships by liaising with health care providers, acute care hospitals and other programs/organizations involved in the provision of services.
  • Maintain positive working relationships with Members, relevant informal supports, provider organizations, and state agencies.
  • Maintain the confidentiality of all business documents and correspondence per UMMS/CWM procedures and HIPAA regulations.
  • Participate in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
  • Comply with established departmental policies, procedures and objectives.
  • Perform other duties as required.

REQUIRED QUALIFICATIONS:

  • RN licensed to practice in Massachusetts
  • 5-7 years of work experience with at least 3 recent years providing direct service or case management to pediatric patients or young adults with special needs
  • Ability to travel statewide to Member homes and service providers places of business
  • Experience with Office Application and database

PREFERRED QUALIFICATIONS:

  • Experience with home care
  • Knowledge of applicable state regulations

 Home care experience preferred. Work from home based with visits to client homes/sites. Statewide travel for visits approximately 1-2 times per week

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Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution. In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams. Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role. In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.