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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

Administrative Assistant III
Job Number: 2023-44266
Category: Administrative Support
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: UMass Chan Medical School
Department: School - Student Life - W410720
Job Type: Full-Time
Union Code: Union Position-W28-SHARE
Num. Openings: 1
Post Date: March 6, 2024

POSITION SUMMARY: 

Under the general supervision of the Manager/Department Head or designee, the Administrative Assistant III coordinates and performs a full range of advanced level, confidential, and complex administrative duties independently with minimal direction.   

ESSENTIAL FUNCTIONS:                                           

  • Participate in the planning and organization of the office in terms of staffing, establishing administrative policies and procedures and financial matters. Develop a comprehensive knowledge of administrative activities of the department and the Medical School                           
  • Manage the daily operation of the office, schedules, organizes and delegates administrative assistant tasks, supervises office activities, resolves problems with medical, professional, and clerical staff                                        
  • Monitor and evaluate office procedures.  Initiate and implement new procedures.  Develop, write, and revise office procedures and manuals                                           
  • Communicate confidential information to senior administration, internal operation departments, and external source
  • Coordinate and perform high level, complex, and varied administrative tasks requiring independent action and the setting of priorities and procedures
  • Draft, edit, and/or update correspondence, memoranda, grants, agendas, handouts, website updates, and reports, etc.
  • Record, prepare, and distribute minutes                                
  • Maintain calendar(s).
  • Process payroll, orders, requisitions, personnel action, and other payroll and human resource related forms. Maintain confidential files
  • Organize information into spreadsheet format from data collection. Generate reports in preparation for analysis and graphical display from spreadsheets and databases                               
  • Provide administrative support for special projects. Assist in preparing data, reports, and follow-up on projects and reports
  • Arrange travel logistics and coordinate schedules. Completes travel advance and authorization forms. Submit voucher forms with appropriate receipts and information for reimbursement           
  • Maintain travel records
  • Schedule or arrange for conferences, meetings, interviews, appointments, retreats, events, or similar activities
  • Assist the Department Head in budget preparation and reconciliation                
  • Complete journal entries and billing
  • Answer phones and screen calls. Provide information independently and respond to complex questions                               
  • Greet visitors; ascertain their needs and provide information
  • Review mail, highlights action or important items and attaches relevant files or information for review. Respond to routine correspondence.  Draft responses to more complex correspondence                               
  • Maintain office equipment and inventory of supplies, purchase materials, and prepares purchasing paperwork and contracts. Verify budget is not overspent
  • Assist with the credentialing process
  • Perform other duties as required.

REQUIRED QUALIFICATIONS:

  • HS Diploma or equivalent
  • 7-9 years of related experience
  • Proficient in Microsoft Office products and software
  • Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
  • Ability to prioritize and problem solve.   

PREFERRED QUALIFICATIONS:

  • 2-Year College Degree
  • Assist in the collection of budget information and preparation of grant applications
  • Adheres to office procedures related to grant submissions
  • Assist in reconciling monthly receipts
  • Maintain confidential research files

Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.