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Category: Administrative Professional
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - Emergency Medicine - W713000
Job Type: Full-Time
Salary Grade: 45
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Nov. 19, 2023
POSITION SUMMARY:
Under the general direction of the Vice Chair of Research, Department Administrator or designee for the Department of Emergency Medicine, the Program Manager will oversee the application, implementation, progress, and evaluation of complex multi-year, multi-site projects/programs. In conjunction with the Vice Chair, the Program Manager will oversee all aspects of projects/programs within CAPES (The Center for Accelerating Practices to End Suicide) and define scope, milestones, and deliverables for each project/program. The Program Manager will coordinate and mobilize staff, faculty, consultants and other resources at multi-University, program site, and funding levels to assure timely and effective implementation of project work. The Program Manager will set and meet project/program deadlines and monitor and summarize progress of projects/programs in reports; facilitate administrative and operational activities for the CAPES team and the Emergency Medicine Department; and contribute to the development and implementation of departmental and organizational strategies, polices, and practices. The Program Manager will also be responsible for performing diversified and complex administrative, financial, and pre- and post-award budgetary functions in support of CAPES, to include both responsibilities for both restricted and unrestricted departmental funds. In addition, the Program Manager will be responsible for the Philanthropy efforts for CAPES. The Program Manager will oversee the management, communications, relationship management, fundraising, and sustainability for CAPES, and contribute to strategic thinking for program development and evolution to support the large-scale mission of the CAPES team and Department of Emergency Medicine.
ESSENTIAL FUNCTIONS:
- Participate in the development of project/program plans and programs in conjunction with departmental leadership
- Act in a program management capacity and be responsible for managing day-to-day logistics and operational needs of CAPES, convene and provide overall to direction to project/program teams and identify and address problems which may adversely affect program performance.
- Identify necessary resources for projects/programs, including organizing and coordinating resources from UMMS and other campuses of the University system; monitor work progress, including data analysis and reports, and oversee timely completion of the work
- Establish project/program milestones and schedules
- Develop and maintain relationships and correspondence with key partners and stakeholders, including leaders in the public and private sector, to advance CAPES goals. Represent CAPES on committees in internal and external settings; attend trainings, workshops, and conferences as needed/invited.
- Strategize and coordinate CAPES communications, dissemination and outreach, including joint communications with stakeholders
- Develop and maintain communication materials, including newsletters, marketing materials, website content, and social media
- Write formal communications and meeting agendas, prepare presentations, reports and distribute/lead project/program meetings
- Prepare project/program budgets, and manage expenditures with the department administrator
- Monitor regulatory and compliance requirements for all CAPES sponsored research activity, contracts, extensions, and amendments with outside vendors, private agencies, and consultants in conjunction with Purchasing and legal offices; monitor the contracts for cost effectiveness and quality performance standards
- Prepare data for financial reports, budgets, budget and research fund reconciliations, forecasting, analysis, and ad-hoc reports for Administrators and PIs as needed. Perform analysis of data as required
- Manage all phases of post-award grants and contracts, clinical trials, extensions, amendments, to include review terms and conditions of new awards, monitoring budgets, expenses, and faculty time and effort monitoring, cost sharing, recovered overhead. Advise Administrator and PI of reporting requirements and budget variances
- Plan events, including project workshops, presentations, conferences, and community discussions
- Perform other duties as required
REQUIRED QUALIFICATIONS:
- Bachelors degree in Business Administration, Finance, or Accounting, or equivalent experience, or a related degree or equivalent experience
- 5-7 years experience in developing, implementing, and evaluating project/programs, including significant experience in project/program management, and fiscal responsibility, or equivalent
- Working knowledge of supervision and coordination of complex, federally, state, or municipally funded projects in an academic setting
- Ability to plan, organize, coordinate and implement administrative functions and activities in multi-year concurrent projects
- Demonstrated research administration experience with post award emphasis.
- Strong writing skills, including a variety of communications from social media and marketing materials to reports
- Exceptional attention to detail and confidentiality
- Excellent interpersonal skills and ability to effectively communicate with diverse leaders, faculty, and staff
- Excellent organizational skills and multitasking skills to coordinate multiple project teams, goals, and budgets in a deadline-driven environment
- Proven ability to think strategically and to work independently and as a team player
- Strong problem solving and analytical
- Strong computer skills (e.g., high level Microsoft Office products)
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