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Lab Information Technology Intern
Job Number: 2022-40771
Category: Interns
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: UMass Med School
Department: School - IT-Chief Information Officer - W875010
Job Type: Full-Time
Union Code: Non Union Position-W00-Non Benefited
Num. Openings: 1
Post Date: May 21, 2022


UMass Medical School’s Information Technology Innovation Internship program is designed to provide exceptional opportunities for talented students and to strengthen UMMS’ technology ecosystem through the innovative ideas and infectious energy of the interns. The IT Intern will get an opportunity to collaborate with a dynamic team of dedicated individuals committed to delivering forward thinking solutions with a focus on continuous improvement and advancing the health and well-being of the people in Massachusetts and the world through ground-breaking development in education, research and health care delivery.

It’s an exciting time to be at UMass Medical School!  U.S. News & World Report ranks UMass Medical School 12th in the country for primary care, and this internship will provide a unique opportunity to learn and gain valuable skills in an elite academic and research institution that is among the most affordable in the country.  

Lab Information Technology Intern

Information Technology at The University of Massachusetts Medical School has an exciting opportunity for a Lab Device Management Intern to join the UMass Chan IT Research Team, assisting them with device inventory and management in support of key Research Core.

Together with the Research Technology, Program Management and the Asset Management teams we will work with individual research Cores,

  • establishing a current inventory of devices and bringing required devices to approved levels
  • using modern asset tracking software evaluating all software used on devices, recommending upgrades as needed
  • working with the Research Cores to establish routine reviews and technology upgrades
  • ensuring that security standards associated with device management and software levels are in place

This internship will expose the right candidate to the technical requirements of the key lab environments.  The device management intern will support the labs, by allowing them more time to focus on their scientific and business goals and by ensuring that their technical devices and software are current and reliable.  

If you enjoy the crossroad where technology and research meet – apply today! You will work with amazing research cores, leaders in their fields, such as Cryo-EM, BioInformatics, Animal Medicine, and many others.  The Research Technology team, Program Management and Asset Management teams are passionate about providing their customers with the tools and technical environments they need to achieve results! 



  • Utilize innovative ideas and approaches to assist in the development of working models to serve the needs of our faculty, students and researchers
  • Complete a project from start to finish and write-up and present the work product to the UMass community
  • Participate in team projects
  • Conduct online research
  • Perform other duties as required



  • Must be a currently enrolled student in a higher education institution or recent graduate
  • Solid analytical and communication skills
  • Attention to detail with the ability to collect and record information from a wide variety of sources
  • Must be reliable and able to set consistent work hours
  • Proven interest in IT and passion in furthering the mission of UMMS
  • Must have above average academic performance


  • Professional communicator who can present information concisely
  • Outstanding listener with an attention to detail
  • Strong analytic skills
  • Familiarity with device management
  • Familiar with or can quickly learn device assessment technology
  • Preferred experience software updates and device upgrades
  • A passion for engaging customer to improve their technical environment
  • Demonstrated ability to build positive and productive professional relationships
  • Possesses positive attitude and creativity
  • Emerging organizational skills and the ability to handle multiple assignments concurrently
  • Demonstrated experience being innovative, flexible, engaging and empowered throughout the delivery cycle
  • Demonstrated creative contributor
  • Demonstrated ability to collaborate with multiple teams toward specific goals
  • Influences others and can be influenced through character, humility, and example

Ability to travel to UMass Chan campus


This is paid, hybrid internship position

Duration: 6 months with possibility for extension up to 12 months

Hours: 20-40

Major: We will consider all majors

Check Out Our Advancing Careers 
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Published May 10, 2021

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Published Nov. 27, 2018

UMass Chan Medical School Core Competencies demonstrating the capabilities that are central across all UMass Chan positions that collectively contribute to UMass Chan Medical School success.

Named a U.S. News & World Report
for Primary Care and Research