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Information Technology - Salesforce Administrator - EPSIP
Job Number: 2022-40219
Category: Interns
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: UMass Med School
Department: School - Information Technology - W875000
Job Type: Intern (Full Time)
Union Code: Non Union Position-W00-Non Benefited
Num. Openings: 1
Post Date: May 27, 2022

NOTE:

**IMPORTANT: Your application will not be considered without an essay**

Complete the online application and include a short essay either in the "resume" field (the resume and essay should be uploaded as one document) or uploaded as a cover letter on your profile. Essay topic is listed below (Please include within your essay, examples from personal experience, observation, research, and or scholarship. The essay should be succinct and be your original work. It should also reflect an excellent command of English grammar, style and syntax. Maximum length 200 words.): 

Please write a short essay on ONE of these three topics:

  1. What does it mean to you to be effective in an environment that values diversity, equity and inclusion?
  2. In what ways has diversity, equity and inclusion shown up in your commitment to service at the national, regional, local, and/or institutional levels?
  3. In what ways have you integrated diversity, equity and inclusion as part of your professional and personal development? And how have these engagements informed your approach to being a better scholar and professional?

This internship program will begin Monday June 6th and will end Friday, August 12th. The pay is $16/hour and the position is expected to be full-time over those 10 weeks. This will be an onsite internship. 

About Emerging Professionals Summer Internship Program (EPSIP) at UMass Chan Medical School

The Emerging Professionals Summer Internship Program (EPSIP) is a paid internship experience for talented college students.  Individuals historically underrepresented in STEM, health science and medicine are strongly encouraged to apply. Priority will be given to students that identify from one of the following underrepresented groups in STEM, health science and medicine:  Black/African Americans, Hispanic or Latinx, American Indian or Alaska Native, Native Hawaiian, and other Pacific Islanders, individuals with a disability or the first in their family to attend college, are also strongly encourage to apply.

Participants in the EPSIP program benefit from:

  • a 10 week, paid summer business internship at UMMS with an administrative focus
  • the unique opportunity to be guided and mentored for the world of business in academic medicine
  • a professional development series of lectures, networking, mentoring, resume and job search preparation, and more
  • an opportunity to discover their passions and interests and discern which career path is best for you

General Description

Learn the highest in-demand technology skills today – Salesforce CRM (Customer Relationship Management) administration – for the commonwealth’s first and only public academic health sciences center.

Salesforce is the #1 intelligent CRM platform for businesses of all sizes. Recognized by industry analysts and by leading user review organizations as the market leader for CRM technology, Salesforce provides out-of-the-box solutions that let growing businesses easily implement innovative technology and connect all the solutions that are important to them. On average, customers using Salesforce CRM have seen 38% faster decision-making, a 25% increase in revenue, and a 35% jump in customer satisfaction. *

With our team, you will learn skills needed to be a Salesforce administrator: you oversee setting up the platform specifications, managing data, and helping the team organize and manage their respective workloads on the platform.

You will develop an Understanding of Salesforce Organizational Relationships, including User validation and user management. You will develop an Understanding of Data Management - in addition to managing the users in our Salesforce team, you will also need to manage all the data stored on the platform. Most importantly, you will develop an Ability to Translate Ideas into Processes. Knowledge of how business processes work is a highly advantageous Salesforce skill for potential Salesforce admins. The platform involves multiple workflows to speed up teams with their work.

As this is an entry-level position, requirements:

Interest in software administration

Ability and interest in completing Salesforce training paths

Demonstrated critical thinking skills

Excellent communication skills

Background in Information Technology, Business, or another related field

Check Out Our Advancing Careers 
HR Blog
Published May 10, 2021

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Published Nov. 27, 2018

UMass Chan Medical School Core Competencies demonstrating the capabilities that are central across all UMass Chan positions that collectively contribute to UMass Chan Medical School success.


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“2022 BEST MEDICAL GRAD SCHOOL”
for Primary Care and Research