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POSITION SUMMARY: 

Under the direction of the Director of Research Computing or designee, the HPC System Administration Engineer I, supports UMass’ High Performance Computing cluster, connected storage and networking operations.

ESSENTIAL FUNCTIONS:

• Under the direction of the Director of Research Technology, provide support to HPC end users.
• Maintain HPC clusters’ hardware and software related to: computing, storage, and networking.
• Acknowledge and resolve user service requests utilizing the service request management system.
• Apply standard principles, concepts and techniques toward the identification and resolution of user problems
• Interact with other Systems Administration staff and Manager for assistance and direction, occasionally involved in routine cross organization issues
• Escalate more difficult user issues as appropriate.
• Perform other duties as required.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Systems Management, or equivalent experience.
• 1-2 years’ work experience in a Linux System Administration role or similar
• Excellent oral and written communication skills
• Ability to travel to off-site locations

PREFERRED QUALIFICATIONS:

• Capable of contributing within a team, exhibiting a high level of initiative, and having an eagerness to learn and implement new technologies.
• Strong understanding of and experience working with UNIX/Linux operating systems and basic IP networking.
• Experience with open-source projects and compiling software from source
• Ability to automate tasks using scripting languages such as bash, Perl, Python, etc.
• Sufficient organization to record procedures accurately and ensure reproducibility.
• Experience with Academic research and research ecosystems, high-performance compute clusters and job scheduling software.
• Familiarity with parallel computing tools such as MPI implementations.
• Experience with open-source and/or commercial scientific software such as MATLAB and R.
• Familiarity with container services like Kubernetes/Docker/Singularity
• Experience with integration and/or deployment of cloud-based solutions in AWS, Azure, or GCP a plus