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Assistant Dean, GSBS Admissions & Recruitment
Job Number: 2020-34746
Category: Administrative Professional
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - Grad School Biomedical Science - W419000
Job Type: Full-Time
Salary Grade: 47
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: July 3, 2020

POSITION SUMMARY: 

Provide leadership for graduate student recruitment and admissions. Develop partnerships with academic departments and coordinate with Colleges and academic departments’ recruitment activities.

ESSENTIAL FUNCTIONS:

Applicant Recruitment:

  • Lead and manage the functions of recruitment, admissions, student services for prospective and new students
  • Coordinates and participates in recruitment travel, including attendance at conferences and recruitment fairs, visits to colleges and universities
  • Facilitate faculty- and department/program-initiated recruitment activities
  • Oversee and implement all pre-review communications with applicants
  • Coordinate effort with Institutional offices
  • Counsel prospective applicants regarding admissions requirements
  • Advise and approve web-based recruitment content
  • Maintain recruitment-oriented social media presence for the GSBS
  • Collaborate with Departments and Programs to establish and review recruitment strategies
  • Develop, implement, and evaluate student recruitment efforts through data analysis in conjunction with academic departments
  • Assists the Dean in setting annual recruitment targets

Operations:

  • Maintain and update CRM (customer relations management) /application systems
  • Oversee annual review and revision of the application for admission
  • Oversee the collection of application materials
  • Oversee the assessment of quantitative admissions criteria
  • Travel to and attendance at conferences on best practices in admission and graduate education, e.g. NAGAP, BioGAP

Applicant Review:

  • Facilitate faculty-led holistic review of applications to select candidates for admission
  • Maintain accurate admission records
  • Communicate decisions to applicants

Candidate Interviews:

  • Oversee the logistical aspects of scheduling candidate interviews with faculty
  • Oversee planning and execution of candidate interview event
  • Communicate with candidates prior to and throughout the interview process
  • Coordinate faculty-led assessment and recommendation and deliver to Dean.
  • Communicate final admissions decision to candidates.
  • Coordinate faculty participation in post-decision recruitment
  • Oversee yields on offers
  • Maintain accurate records of communications and decisions

Policy & Procedural Assessment:

  • Oversee the maintenance of admissions records
  • Annually assess technical aspects of admission, including CRM, scheduling
  • Assist the Dean with annual review of admissions policies and procedures
  • Assist the Dean with periodic reviews of admissions and recruitment actions and their impact

REQUIRED QUALIFICATIONS:

  • MS or Doctoral (preferred) degree in relevant area
  • At least 3 years of experience in one or more of the following: admissions and/or recruitment in an academic setting, university operations, diversity and inclusion in an academic setting, or student/academic affairs
  • Experience working with university faculty, students and staff
  • Ability to effectively supervise, develop, and mentor staff, knowledge of market research, a demonstrated ability to analyze problems and provide creative solutions.
  • Familiar with principles and best practices around admissions, outreach, recruitment, student services, yield, and data driven management
  • A focus on identifying ways to recruit a diverse student population that will cultivate an inclusive and collaborative community.
  • Outstanding presentation and communication skills
  • Demonstrated commitment to outstanding customer service and professionalism.
  • Domestic travel required
  • Excellent critical thinking and interpersonal skills, excellent verbal and written skills as utilized in effective management
  • Familiarity with social media-based recruitment strategies
  • Familiarity with Customer Relations Management or Application systems
  • Proficient with Word, Excel, Power Point, Outlook

PREFERRED QUALIFICATIONS:

  • Familiarity with relational database management
  • Familiarity with workflow, collaboration, and project management software
  • Supervisory experience

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