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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

Student/Learner Accommodation Services Director
Job Number: 2019-33431
Category: Administrative Professional
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - Office of Management - W400016
Job Type: Full-Time
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Sept. 28, 2019

POSITION SUMMARY: 

Under the general direction of the University of Massachusetts Medical School’s (UMMS) Associate Vice Chancellor for Management, the Director of Student/Learner Accommodation Services will direct accommodation services for UMMS students (School of Medicine, Graduate School of Nursing, and Graduate School of Biomedical Sciences) and Residents/Fellows (all of whom are collectively referred to herein as “Learners”).

 

ESSENTIAL FUNCTIONS:

 

 Learner Responsibilities

  • Oversee, manage, and coordinate all UMMS Learner’s requests for accommodation.
  • Conduct intake interviews with UMMS Learners.
  • Maintain accurate, comprehensive and up-to-date notes/records related to requests for accommodation.                                       
  • Review submitted documentation and evaluative reports. Evaluate nature and extent of stated disability, potential eligibility for ADA services, prepare letters of disposition of accommodation requests (including, where appropriate, proposed reasonable accommodations).                                           
  • If reasonable accommodations are appropriate, organize and assist in coordinating same as well as related services and auxiliary aids. Conduct follow-up meetings with Learners.                                              
  • Provide information and guidance on ADA issues to students who have been accepted into UMMS’ three Schools, and to residents/fellows who have become UMMS employees (also consulting with residency Program Directors).
  • When appropriate or necessary, consult and/or interact with Vice Provost for Student Life, Academic Accommodations Committee (AAC), Office of Human Resources, and Diversity and Inclusion Office.
  • Provide guidance/instruction on ADA policies, rules, regulations and best practices as they pertain to Learners in educational/work settings in the health professions, including but not limited to disseminating information to our Learners on ADA matters and our institutional processes relating to same.

                                                                                 

Program Administration  

  • Communicate with internal UMMS departments/business units, the AAC and Office of Graduate Medical Education (GME) to coordinate reasonable accommodation needs.
  • Collaborate and consult with each School, the Office of GME, and internal department(s)/business unit with respect to potential referrals to certain community and UMMS services or agencies.
  • Collaborate with internal and external departments and/or resources, i.e., Human Resources, VPSL, Office of GME, and off-site clinical/educational locations etc., to implement accommodations and ensure compliance.                                

Compliance

  • Maintain UMMS’ compliance with the requirements of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973
  • Performs other duties as assigned

REQUIRED QUALIFICATIONS:

  • Master's Level Degree or equivalent in Social Work, Education, or a related field
  • 5 years of experience dealing with Disability and ADA accommodations, preferably in Higher Education    

*LI-MR1

Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.