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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.
Category: Maintenance and Facilities
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School
Job Type: Full-Time
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: July 13, 2026
Work Location: 100% Onsite
Salary Minimum: USD $117,000.00/Yr.
Salary Maximum: USD $123,000.00/Yr.
POSITION SUMMARY:
Under the general direction of the Director of Facilities Maintenance or designee, the General Maintenance Manager is responsible for the oversite of timely and cost- efficient management of multiple disciplines in a complex research and medical facility. This position manages and coordinates staff or outside vendors who perform services, and repairs in carpentry, painting, grounds, and locksmiths. The ideal candidate possesses a strong background in facility maintenance, leadership abilities, and a commitment to delivering exceptional service.
The following statements are intended to describe the general nature and level of work being performed within this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required for this position
ESSENTIAL FUNCTIONS:
- Has the authority to direct and support daily work activities. Has the authority to undertake the following employment actions: hiring, termination, corrective action, and performance reviews.
- Supervise and oversee the maintenance departments response to weather events.
- Maintains current knowledge of all applicable codes, regulations, standards, and accreditation requirements for area of responsibility.
- Monitors assigned projects to insure they are completed for conformance to plans, specifications, and standards.
- Understanding of NFPA 101, ANSI regulations, and ensure institutional policies regarding ILSM and ICRA are followed.
- Requisition tools, equipment, and supplies needed to effectively maintain and operate the facility.
- Initiate or suggest plans to motivate workers to achieve work goals.
- Monitor staff work assignments and various reports daily.
- Contact vendors, suppliers, and contractors to review proposed work, obtain quotes, make repairs, install new equipment, etc.
- Create purchase requests within Computerized Maintenance Management System (CMMS) and collect invoices for payment processing.
- Conducts building inspection tours to identify deficiencies throughout the campus buildings.
- Ability to work effectively in a busy environment. Strong computer skills (MS office suite), analytical skills and knowledge of data collection and analysis.
- Act as inside consultant for issues for projects relating to building construction projects, understanding the interactions between building systems.
- Understanding and coordinating scope and estimate of work required on projects or work order completion, to ensure deadlines are met. Involving contractors when appropriate to complete.â¯â¯
- Survey existing conditions, identify building systems needs/capabilities, act as Facilities Department liaison with Project Managers, participate in design review meetings, specify appropriate equipment, work scope, assist in installation, and approve project turnover.
- Responsible for ensuring 24/7 coverage for operational and emergent situations such as snow or other weather-related emergencies.
- Is available to be on call on a rotating schedule with other Maintenance Manager
REQUIRED QUALIFICATIONS:
- BS in related field or equivalent experience.
- 5-8 years related work experience required, and 3-5 years supervisory/management experience required.
- Experience with computer systems required, including web-based applications and Microsoft Office applications.
- Certification or ability to obtain within 6 months one of the following or equivalent: Building Operating Management Association (BOMA), Building Operator Certification (BOC), Certified Healthcare Facilities Manager (CFHM), Certified Professional Maintenance Manager (CPMM) or Construction Supervisor License (CSL).
- Ability to travel to offsite locations.
PREFERRED QUALIFICATIONS:
- Construction Supervisors License (Unrestricted).
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Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list.
Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement).
At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience.
We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

