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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.
Category: Administrative Professional
Location: Westborough, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Disability Services - W401800
Job Type: Full-Time
Num. Openings: 1
Post Date: June 9, 2026
Work Location: 100% Remote
Salary Minimum: USD $80,000.00/Yr.
Salary Maximum: USD $92,000.00/Yr.
GENERAL SUMMARY OF POSITION:
Under the general direction of the Director of Clinical Services, the Clinical Training Coordinator trains new DES Disability Reviewers to be effective members of review teams. This position will interact with appropriate State agencies as needed in performance of both managerial and clinical roles. The Clinical Training Coordinator is responsible for insuring compliance with all applicable state and federal laws and regulations governing the disability determination process. This position will execute internal and external quality assurance reviews and develop corrective action plans to resolve deficiencies.
MAJOR RESPONSIBILITIES:
- Identify organizational training needs and develop training materials and agenda to include new Disability Reviewer training (and refresher training), and New Physician Advisor training.
- Monitor progress of new reviewers utilizing monthly competencies and assist DES management with evaluations through the probationary period.
- Coordinate the orientation of new Disability Reviewers.
- Identify changes in federal regulations and procedures and develop internal guidance/training to staff in a timely manner.
- Assist in developing, monitoring and updating performance standards for disability reviewers, as well as working with specific reviewers to remediate performance deficiencies.
- Examine quality of work performed by Disability Reviewers and provide feedback to employees and management.
- Assist with writing organizational procedural standards and administrative policies.
- Updates Occupational Employment Quarterly as needed.
- Perform other duties as required, including delivery of vocational and/or other disability related services.
REQUIRED QUALIFICATIONS:
- RN with an unrestricted licensed with six years of relevant experience
OR
Masters Level Degree Licensed or certified Vocational Rehabilitation Counselor or other certified Allied Health professional with 3 years of relevant experience in 1 or more of the following areas: acute medicine, long term care, mental health, developmental disabilities, substance abuse, rehabilitation and/or vocational counseling
- Ability to work in a team environment, interpret state and federal laws and regulations, meet performance deadlines in a dynamic environment.
- Excellent oral and written communications skills.
- Demonstrated experience using computer-based tools including electronic mail, word processing and database products.
- Ability to travel to off-site locations
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list.
Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement).
At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience.
We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
