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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.
Category: Healthcare
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Molecular Lab Unit (General) - W416939
Job Type: Full-Time
Union Code: Non Union Position-W25-Non Unit Classified
Num. Openings: 1
Post Date: March 25, 2026
Work Location: Hybrid
Salary Minimum: USD $50,000.00/Yr.
Salary Maximum: USD $65,000.00/Yr.
POSITION SUMMARY:
Under the general supervision of Manager or designee, the Clinical Data Specialist II participates in the daily reporting of newborn screening results to members of the external clinical community to ensure the timely reporting of clinically significant newborn screening results. In keeping with established protocols, the Clinical Data Specialist II works to identify the medical healthcare provider and contact information for infants needing newborn screening reports and follow-up and prepares electronic and hard-copy patient folders for clinical reporting. The Clinical Data Specialist II communicates time-urgent results and recommended next-step actions to infant health care providers and documents the communication in the infant record. This is an intermediate level clinical data and reporting position that requires previous experience and will work under a moderate level of direction and supervision to perform assigned work.
ESSENTIAL FUNCTIONS:
- Collects and triages medical laboratory results from the sections laboratory in accordance with parameters set forth by the Scientist.
- Prepares materials to facilitate the reporting of out-of range laboratory results to infants health care providers.
- Responsible for telephone and written reporting of medical laboratory results, their interpretation, associated risk assessment and next-step actions to the health care provider in accordance with SOP.
- Responds to external queries for newborn screening results or result interpretation in light of stated clinical concern by caller.
- Documents all reports and relevant clinical information in the infants record to ensure record is accurate and timely.
- Assists Liaison or Scientist with ensuring that the infants with results requiring priority action receive appropriate recommended actions.
- Assists Liaison or Scientist with tracking long-term continuity of care and outcomes for infants diagnosed with a newborn screening condition.
- Assists Liaison or Scientist with assimilating and organizing groups of results as requested by the Scientist for review by the Scientist or Clinical Advisory Working Group.
- Follows established safety and privacy protocols.
- Perform other duties as required.
REQUIRED QUALIFICATIONS:
- Bachelors degree in life sciences, nursing, genetics or a related field; or equivalent
- 1-3 years of previous related experience with willingness and ability to be cross trained in new clinical knowledge
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Skilled in electronic file management and general software usage
- A solid understanding of regulatory issues and the use of Standard Operating Procedures as they relate to the Clinical Public Health Lab
PREFERRED QUALIFICATIONS:
- Experience in a clinical setting, preferably pediatric.
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list.
Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement).
At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience.
We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
