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Administrative Assistant I
Job Number: 2023-44930Category: Administrative Professional
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - Populat & Quantitive Hlth Sci - W455000
Job Type: Full-Time
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Dec. 19, 2023
POSITION SUMMARY:
Under the general supervision of the Manager/Department Head or designee, the Administrative Assistant performs diversified and complex administrative duties.
This is an open-rank posting (there are 3 levels of Admin Assistant) - candidates will be hired into the level commensurate with their experience.
ESSENTIAL FUNCTIONS:
Admin Assistant I:
- Prepare and/or update correspondence, memoranda, agendas, handouts, website updates, and reports, etc.
- Type, edit, and proofread material
- Respond to routine questions and answer routine correspondence
- Greet visitors; ascertains their need and provide information
- Maintain calendar(s)
- Perform data entry and generate reports
- Audit data entry
- Arrange travel logistics and coordinate schedules. Completes travel advance and authorization forms.
- Maintain travel records
- Schedule or arrange for conferences, meetings, interviews, appointments, retreats, events, or similar activities
- Submit voucher forms with appropriate receipts and information for reimbursement
- Process and track documents such as invoices, payments and requisitions. Follow up on payments. Reallocate purchases when necessary
- Answer phones and screen calls. Take messages and relay information within scope of authority
- Review, sort, distribute, and file a variety of material. Identify priority items and route accordingly
- Order and maintain office and other department supplies
- Open, review, distribute incoming mail. Identify priority mail and route accordingly. Answer e-mails and respond to routine correspondence
- Perform other duties as required.
Admin Assistant II:
Duties noted above plus:
- Coordinate and perform complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
- Record, prepare, and distribute minutes
- Assist employees with onboarding, training, and answer operational questions within the scope of duties
- Assist with the processing of payroll, personnel action, and other human resource related forms
- Organize information into spreadsheet format from data collection. Generate reports in preparation for analysis and graphical display from spreadsheets and databases
- Review expense reports. Submit voucher forms with appropriate receipts and information for reimbursement
- Answer phones and screen calls. Provide information independently and respond to complex questions
- Answer e-mails and respond to routine correspondence
- Assist in the collection of budget information and preparation of grant applications
- Adheres to office procedures related to grant submissions
- Assist in reconciling monthly receipts
- Maintain confidential research files.
Admin Assistant III:
Duties noted above plus:
- Participate in the planning and organization of the office in terms of staffing, establishing administrative policies and procedures and financial matters. Develop a comprehensive knowledge of administrative activities of the department and the Medical School
- Manage the daily operation of the office, schedules, organizes and delegates administrative assistant tasks, supervises office activities, resolves problems with medical, professional, and clerical staff
- Monitor and evaluate office procedures. Initiate and implement new procedures. Develop, write, and revise office procedures and manuals
- Communicate confidential information to senior administration, internal operation departments, and external source
- Coordinate and perform high level, complex, and varied administrative tasks requiring independent action and the setting of priorities and procedures
- Draft, edit, and/or update correspondence, memoranda, grants, agendas, handouts, website updates, and reports, etc.
- Process payroll, orders, requisitions, personnel action, and other payroll and human resource related forms. Maintain confidential files
- Provide administrative support for special projects. Assist in preparing data, reports, and follow-up on projects and reports
- Arrange travel logistics and coordinate schedules. Completes travel advance and authorization forms. Submit voucher forms with appropriate receipts and information for reimbursement
- Assist the Department Head in budget preparation and reconciliation
- Complete journal entries and billing
- Review mail, highlight action or important items and attach relevant files or information for review. Respond to routine correspondence. Draft responses to more complex correspondence
- Maintain office equipment and inventory of supplies, purchase materials, and prepare purchasing paperwork and contracts. Verify budget is not overspent
- Assist with the credentialing process
REQUIRED QUALIFICATIONS:
Admin Assistant I:
- HS Diploma or equivalent
- 3-5 years of related experience
- Proficient in Microsoft Office products and software
- Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
- Ability to prioritize and problem solve
- Specialized secretarial training preferred
Admin Assistant II:
- Requirements noted for AA I plus:
- 5-7 years of related experience
Admin Assistant III:
- Requirements noted for AA I plus:
- 7-9 years of related experience
- 2-Year College Degree preferred.