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Assistant Entity Information Officer
Job Number: 2020-34980
Category: Information Technology
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: Commonwealth Medicine - EIO - W401600
Job Type: Full-Time
Salary Grade: 78
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: June 13, 2020

POSITION SUMMARY:                                                                                

Under the general direction of the Entity Information Officer (EIO), the AEIO is responsible for achieving Commonwealth Medicine’s mission by supporting the existing information technology needs of CWM’s business services while introducing new technology innovations for improved results.  This role will partner with various team members in CWM and the UMMS IT department to manage projects, lead IT strategy and deliver innovative and efficient solutions.  This requires the successful candidate to possess extraordinary inter-personal skills, promote trust with their actions, and put the spirit of “one team” above all else.

ESSENTIAL FUNCTIONS:

  •  Establish and implement strategic roadmap that demonstrates technology best practices as used within the health care consulting industry.
  • Responsible for the design, implementation and support of new CMW IT services.
  • Act as a liaison between CMW business leaders and UMMS IT to ensure that the technology needs of the CWM community are met.
  • Directs the deliverance of innovative tool sets and technologies in support of CWM’s mission.
  • Responsible for budget and personnel in EIO department. Establish and manage any technology consulting for IT services.
  • Develops and monitors compliance with policies and procedures for information services and institutional objectives. Ensures the integrity and confidentiality of sensitive data and compliance with stated policy.
  • Provides management and supervision of assigned staff to maintain efficient workflow and quality control of IT services.
  • Serves as the EIO’s representative on various internal and external committees, panels, etc. Evaluates issues to provide recommendations for action to the EIO.
  • Responsible to maintain excellent knowledge base of industry trends and developments.
  • May perform other related duties as required.

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree in Information Technology or related field.
  • 10 years’ experience supporting IT services environment, preferably within health care consulting.
  • 10 years of demonstrated, progressively responsible experience in the leadership and implementation of information technology solutions.
  • Demonstrated comprehensive understanding of a wide range of information systems technologies.
  • Demonstrated experience in an academic IT setting with a comprehensive knowledge of education, curriculum development as it relates to instructional technology and ability to creatively apply technological solutions.
  • Exceptional senior management skills in human resources, financial management and administrative policy development. Innovation, flexibility and creativity.
  • A thorough understanding, experience and commitment to customer service.
  • As a member of the senior management team, the candidate must possess excellent interpersonal, organizational and communication skills and a commitment to the mission of the institution.
  • Ability to travel to off- site locations.

PREFERRED QUALIFICATIONS:

  • Strong strategic and operational planning skills, anticipates problems and proactively engages appropriate stakeholders in implementing customer centered solutions 
  • Demonstrated ability to build consensus (internal and external) for the integration and implementation of information technology strategies
  • Ability to provide innovative IT solutions within quality, cost and timing requirements of internal customers
  • Experience in fast turnaround of IT solutions and deployments to meet changing business demands and enables pursuit of strategic business opportunities
  • Demonstrated success in implementation of large scale, complex IT deployments within required timeframes of internal customers
  • Demonstrated success in recruitment, selection and development of a diverse range of high performing IT professionals

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