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GENERAL SUMMARY OF POSITION:

Under the general direction of the Director or designee, the Project Manager of Marketing and Communications is responsible for providing marketing, communications and brand management support for Work Without Limits, an initiative of UMass Medical School’s Commonwealth Medicine division. The Project Manager of Marketing and Communications will assist Work Without Limits’ Director or designee in leading all Work Without Limits marketing and communications related activities and will lead and manage Work Without Limits’ trainings, meetings and events calendar, websites, annual conference, collateral and educational materials, social media strategy and multi-stakeholder database.  The Project Manager of Marketing and Communications is also responsible for planning and coordinating project related activities of small and medium size projects that will vary in scope including the management of resources in a matrix environment. The Project Manager of Marketing and Communications will develop and implement projects while adhering to UMMS’s Project Management guidelines and will coordinate key milestones, events and communications with Commonwealth Medicine’s marketing department.

MAJOR RESPONSIBILITIES:

• Manage and develop large projects from the ideas generation and feasibility stage to the project implementation
• May perform initial feasibility study prior to the formalization of a project
• Develop and maintain effective and efficient oral and written communication with the project’s sponsor and steering committee
• Assess the necessary skill sets and competencies required and ensure that they exist within the team assigned to accomplish project objectives. Identify, recommend specific resource requirements, and/or training requirements
• Communicate with all appropriate parties to ensure that the project’s objectives, scope, and required and expected deliverables of each project phase are understood
• Responsible for ensuring that each team member understands their specific role on the team, and associated responsibilities
• Lead an assembled project team in effectively addressing the client’s requirements according to the project’s schedule and approved budget.  Through project team members, responsible for developing project schedule and budget for approval.
• Document and maintain current: project work plan, meetings, decisions, work change orders, project deliverables, progress reports, schedules, cost tracking reports, and other pertinent reports
• Participate in the development, enhancement, and implementation of Project Management standards, policies, procedures, and metrics that include change management, controls, and reports to attain compliance
• Facilitate communication of the project’s status, budget, costs, issues, and related information to the project’s team leaders, project sponsor, steering committee, affected business unit(s), and team members as appropriate
• Support the department in audit reviews of completed projects, to review whether project met expectations and to identify potential areas for improvement.  Documents results of audit and recommendations
• Ensure that common solutions are found and implemented for common problems across all projects
• Assist the project’s sponsor in refining the project scope and objectives, including any constraints
• Manage special projects, project and/or vendor evaluations, feasibility studies and other activities related to business development within defined time lines as assigned
• Manage project staff
• Assemble appropriate staff to project teams to support project goals
• Keep abreast of current and developing trends and health care administration in order to guide and advise clients regarding their information needs
• Assist the Director in the development of contracts
• Provide support to the department in the development of strategic planning
• Participate in the Continuous Quality Improvement program
• Performs other job related duties as assigned

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in management, Health Care, Business Administration, or equivalent experience
• 5 years of demonstrated experience in project management
• Strong written and verbal communication skills to interact effectively with staff, clients, and vendor staff
• Ability to lead and direct a matrix project team, as well as the ability to lead and direct effective meetings and work sessions
• Strong computer skills, including word processing, spreadsheet, and PowerPoint.
• Ability to travel to off-site locations.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree and 5 years demonstrated experience in Marketing & Communications
• Demonstrated graphic design skills and experience with InDesign or similar software
• Proficiency with Salesforce or similar client relations management system
• Proficiency with Pardot or similar email and social media marketing automation and contact list management system
• Proficiency with Wordpress or similar website content management system
• Proficiency with Zoom or similar video webinar software
• Previous experience planning and coordinating business meetings, events and/or conferences