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GENERAL SUMMARY OF POSITION: 

Under the general direction of the Associate Director, Strategic Growth & Business Development, or designee, this individual will be responsible for preparing business proposals (“proposals”) for UMass Medical School’s Commonwealth Medicine division.

The Business Partner Specialist will manage individual bids’ process and content development, and facilitate/coordinate proposal strategy sessions, as well as edit various proposals, ensuring a consistent voice and message, along with incorporating UMass style guidelines.

In addition to working with the Associate Director, Strategic Growth & Business Development, the Business Partner Specialist will work closely with relevant subject matter experts from across the organization. Essential to the job are strong writing, editing, interpersonal, project management, organizational and communication skills.

MAJOR RESPONSIBILITIES:

• Assist in identifying new business opportunities for CWM, and assist in qualifying new opportunities utilizing sourcing tools such as COMMBUYS, GovWin and other procurement websites.
• Support assigned subject matter expert/business units with utilization and configuration of sourcing tools to meet their ongoing and changing business needs.
• Write, review and edit a range of state and federal proposals for clarity, format and consistency of message ensuring that proposals meet standards and specifications set by entities receiving completed proposals.
• Work with subject matter experts to understand the competitive environment for the proposal opportunity, and develop competitive strategies for winning the work that align with organizational business imperatives.
• Manage the proposal preparation process from Opportunity Assessment to final submission.
• Write persuasive proposal responses for assigned sections, as appropriate, and act as principal editor for proposals as a whole.
• Develop relationships with internal CWM subject matter experts to ensure effective coordination of proposal submission.
• Under the direction of the Senior Director, Strategic Growth perform market research to assist in development of proposals including competitors, current CWM business activity, news articles or publications, and other relevant research related to factors that may influence a proposal response.
• Support Business Partner Services Manager with development of best practices and proposal tools for intranet site to share with CWM subject matter experts and leadership.
• Conduct internal proposal team debriefings and create reports on feedback received.
• Contact vendors where proposals were rejected and ask for feedback, debriefings and scoring sheets.
• Contribute to continuous performance and quality improvement efforts for the proposal process, and assist in making changes based on lessons learned.
• Maintain databases of proposal content and resumes, including content loading into Qvidian.
• Contribute to the overall department activities.
• Perform other related duties as required and assigned.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in English, communications, or journalism, or equivalent.
• Four to six years of experience working in the communications field, ideally in a health care or services setting.
• Strong skills in all types of writing and editing, especially responding to state and federal proposals as well as marketing communications.
• Demonstrated proficiency with Microsoft Office products (Word, Excel PowerPoint required).
• Ability to multi-task, prioritize and move between multiple proposal, and manage time and projects appropriately.
• Ability to communicate with individuals at multiple levels.
• Ability to work independently as well as in a team environment, and offer constructive feedback and direction to support team goals.
• Attention to detail.
• Ability to work under tight deadlines.
• Strong organizational and problem solving skills.

PREFERRED QUALIFICATIONS:

• Successful proposal development experience (high)
• Experience facilitating meetings and project plans (high)
• APMP Foundation Level certified (low)
• General knowledge of the healthcare system, health policy and Medicare and Medicaid payment systems (low)

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