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GENERAL SUMMARY OF POSITION: 

Under the general direction of the Executive Vice Chancellor, Commonwealth Medicine, the Managing Director, Public & Private Health Solutions, oversees the full spectrum of activities within the Public & Private Health Solutions practice area.  Commonwealth Medicine, the public service and health care consulting division of UMass Medical School, utilizes a unique public university partnership model to work with public health and human service agencies and other clients to anticipate, recognize and address some of the most complex problems facing at-risk, medically complex, disabled and economically disadvantaged populations. 

The Managing Director, Public & Private Health Solutions, will be responsible for leading the strategic business and tactical operations of Public & Private Health Solutions, which includes the development, implementation and evaluation of Public & Private Health Solutions’ growth strategy. The Managing Director, Public & Private Health Solutions portfolio will include maintaining, sustaining and scaling current business, improving market penetration, enhancing and expanding product and service lines, diversifying revenue and identifying new and emerging markets.

The Managing Director, Public & Private Health Solutions will contribute significantly to Commonwealth Medicine’s strategic direction and its ability to meet and exceed budget targets and financial forecasts. The Managing Director, Public & Private Health Solutions will align Public & Private Health Solutions’ investment priorities to the goals articulated in the University of Massachusetts Medical School, Commonwealth Medicine and Public & Private Health Solutions’ strategic plans to ensure the proper allocation of capital, talent and operating expenditures. The Managing Director, Public & Private Health Solutions will continually evaluate the performance of Public & Private Health Solutions against the strategic plan and recommend and/or implement adjusted allocations. 

The range of duties attendant to this senior-level executive position will span from internal management and operations to external business development and relationship building. The ideal candidate will leverage a large professional network, as well as outstanding interpersonal and leadership skills, to develop and sustain productive working relationships with key stakeholders and clients, including, but not limited to: the federal government; the Commonwealth of Massachusetts and other public sector partners; clinical systems and hospitals; outpatient and community-based health centers; trade associations and professional groups; consulting firms; and other health care entities. The Managing Director, Public & Private Health Solutions holds ultimate responsibility for the day-to-day running of Public & Private Health Solutions and its strategic direction.

MAJOR RESPONSIBILITIES:

• Oversees a comprehensive health law, policy, research, evaluation, training, and service consulting book of business serving public agencies, foundations, not-for-profit organizations, and private companies engaged in health systems reform and improvement. 
• Leads Public & Private Health Solutions and ensures that all employees buy into the Commonwealth Medicine and Public & Private Health Solutions’ vision.
• In conjunction with the Executive Vice Chancellor, Commonwealth Medicine, sets the overall strategic direction of Public & Private Health Solutions.
• Devises and implements a strategic plan for Public & Private Health Solutions and works with Public & Private Health Solutions’ leadership team along with other Commonwealth Medicine leaders to achieve Public & Private Health Solutions’ and Commonwealth Medicine’s strategic and growth objectives.
• Works with Public & Private Health Solutions’ leadership team to set organizational Key Performance Indicators to gauge performance in all areas of responsibilities.
• Identifies opportunities to increase efficiencies and speed up processes across Public & Private Health Solutions and implements new processes and procedures across the business.
• In conjunction with the Executive Vice Chancellor, Commonwealth Medicine, sets Public & Private Health Solutions’ budgets and margin forecasts.
• Meets with the Commonwealth Medicine Director of Finance on a regular basis to review Public & Private Health Solutions’ financial performance.
• Works closely with the Managing Director, Growth and Technology on sales strategy and approach to winning new business, upselling and cross-selling existing clients.
• Analyzes opportunities for growth in Public & Private Health Solutions’ market segments to drive profitability.
• Carries out regular SWOT analysis to mitigate any potential risks through industry and market changes.
• Develops productive working relationships with key clients and engages stakeholder groups to improve the quantity and quality of market/competitor intelligence and to shape the development of successful campaign strategies.
• Contributes to a coordinated communications program that effectively articulates Commonwealth Medicine’s unique mission, vision, value and strategic goals to internal and external audiences and facilitates dialogue and decision-making among and between Commonwealth Medicine’s business units.
• Preserves and promotes Commonwealth Medicine’s talent pool by evaluating the Public & Private Health Solutions workforce and launching tailored programs focused on the following: increasing diversity across all levels of the organization; offering value-added professional development training and opportunities for all staff; building leadership depth; and implementing a succession planning strategy.
• Leads the implementation of strategic plans and process as well as the cost improvement efforts for the organization.
• Assists department managers in negotiating directly with clients concerning the scope, objectives, and delivery dates for projects assigned to their section. Guides managers in their project and staff management responsibilities.
• Identifies necessary resources to perform project work, including mobilizing and coordinating resources from UMMS and other campuses of the University system and other universities; monitors work progress, including data analysis and report development, and oversees its timely completion.
• Oversees communications with Commonwealth Medicine clients regarding projects within the specified content area and ensures coordination of these projects.
• Delivers presentations of project results to University and state agency officials and staff as well as statewide, regional and national audiences; disseminates results through reports and academic publications.
• Performs other duties and responsibilities as required.

REQUIRED QUALIFICATIONS:

• Juris Doctorate (JD), Ph.D. or Masters’ Degree in a related field.
• Fifteen years of experience of related legal, policymaking or health system reform experience, or equivalent, in health care consultation, policy analysis, and public policy or public program management.
• 5 years of demonstrated success as an executive leader, including oversight of professional-level personnel and accountability for financial performance and/or internal/external client satisfaction.
• Solid background and experience in performing analyses related to health law, policy and/or research, ideally as a leader of a reform initiative.
• Up-to-date knowledge of policy and literature in Medicare, Medicaid, CHIP, disability, long-term care policy, including institutional, home and community-based services, and health system financing.
• Experience working in and/or with the public sector and with State Medicaid is strongly preferred.
• Excellent communication and presentation skills, both oral and written, to interact with clients and to produce reports suitable for both a public and private sector audience is additionally required.
• Excellent record of client relations, stakeholder engagement, leadership success, and innovative approaches to business and policy challenges.
• Demonstrated facility with data and/or legal analysis and financial management.
• Ability to travel to offsite locations