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Director, Compensation & Total Rewards
Job Number: 2018-31676
Category: Human Resources
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - HR-Compensation - W860014
Job Type: Full-Time
Salary Grade: 49
Num. Openings: 1
Post Date: Nov. 14, 2018

GENERAL SUMMARY OF POSITION: Under the general direction of the Chief Human Resources Officer or designee, responsible for designing, developing, implementing and managing compensation programs for various UMMS business units and employee populations.  The role provides consultation to executive leadership, management and human resources colleagues regarding compensation programs, policies and practices and ensures programs are compliant with federal and state requirements and collective bargaining agreements. 

The Director, Compensation and Total Rewards is responsible for ensuring that UMMS’ compensation and total rewards programs remain competitive in order to attract and retain top tier talent and conform to the UMMS compensation philosophy and strategy. In this influential role, the Director of Compensation and Total Rewards will lead the development, implementation and administration of compensation and total rewards programs, policies and procedures. The role provides consultation to executive leadership, senior management and human resources colleagues regarding the design and management of market-based compensation and total rewards programs, policies and practices and ensures programs are compliant with federal and state requirements and collective bargaining agreements.  The Director, Compensation and Total Rewards will be the Human Resources driver of the new UMMS Competency Model to include the review and updating, as necessary, every UMMS job description to become SOC 2 compliant; lead the transition to uniform competency-based job descriptions for all positions; assist UMMS managers with the selection of position specific competencies; oversee the design and implementation of internal Career Ladder matrices for all UMMS jobs to assist managers and employees with discussions concerning advancement and career progression at UMass Medical School; create web access to publish the career ladders for managers and employees; strategize and develop a professional development training program for each of the UMMS core competencies and act as instructor; using the LMS and in collaboration with the Director of HR Communications, Learning and Professional Development, strategize, develop and implement a communications initiative to promote internal career mobility to include a robust marketing communications plan to build awareness and interest, multi-media communications, engagement tools and interactive microsites; complete the new electronic performance appraisal document and implement a best-in-class performance management process and tools (i.e., appraisal form, instruction guide, training presentation, etc.) and ensure UMMS managers and employees are effectively trained to utilize the tools; develop and implement a plan to include professional development training participation metrics into UMMS employee and manager performance reviews and assist in designing and implementing a communication program for all managers and employees. 

MAJOR RESPONSIBILITIES:

  • Supports the design, development and implementation of new compensation and recognition programs, the performance management process, and other programs to meet the needs of the organization’s compensation strategies.
  • Oversees analytical studies in a variety of compensation areas, such as market data and internal equity, competitive pay practices, modeling of union and management proposals, incentive compensation, and emerging trends.
  • Manages the organization’s compensation program for executives ensuring compliance with plan document, accuracy of payments, and communications of all facets of program.
  • Supports the development and enhancement of compensation information systems, controls and procedures.
  • Oversees the participation in surveys to obtain external market information for union and non-union employee groups and the analysis of the cost impact of annual salary planning or market adjustments and benefit changes.
  • Manages the process for developing, communicating and implementing the annual merit program for the various strategic business units within UMMS.
  • Interprets results of compensation reports and analyses, synthesizes into business-relevant summaries for leadership and other customers.
  • Provides counsel and advice to colleagues, senior leaders and department heads regarding market trends, internal equity concerns and hiring and promotion rates.
  • Manages and coordinates the preparation and updating of job descriptions, as well as job evaluations, job audits, and equity analyses for internal equity and market competiveness.
  • Assists managers in clarifying and improving job design, career ladders, generic functions, spans of control, occupational and other aspects of organizational design.
  • Researches and recommends organizational/position classification studies in conjunction with reorganizations, re-engineering efforts, acquisitions, mergers, etc.
  • Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees and customers.
  • Directs and supervises assigned staff including performance management, and professional development.
  • Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.
  • Develops and manages budget for the Compensation & Total Rewards Department.
  • Collaborates with senior managers on the UMMS Compensation Review Committees.
  • Manages the compensation request process, evaluation of requests and development of appropriate recommendations.
  • Ensures compliance with federal and state regulatory agencies and University policies and procedures. Develops and maintains procedures necessary for compliance with FLSA Guidelines and other regulatory requirements.
  • Performs similar or related duties as required or directed.

MINIMUM QUALIFICATIONS:

  • Requires Bachelor’s Degree in Business Administration, Human Resources, Finance or a related discipline.
  • At least 10 - 12 years of progressive experience in compensation practice within a large organization or as a consultant with prior management experience.
  • Requires advanced knowledge of compensation theory, principles and practices.
  • In-depth knowledge of state and federal laws and regulations pertaining to compensation such as FLSA, ADA, Wage and Hours, etc.
  • Demonstrated analytical skills, strong consulting, communication, and relationship management skills.
  • Excellent oral and interpersonal skills required.
  • Ability to develop compensation strategies.

PREFERRED QUALIFICATIONS:

  • At least 12 - 15 years of progressive experience in compensation practice within a large organization or as a consultant with prior management experience.
  • Master’s Degree in Business Administration, Human Resources, Finance or a related discipline.
  • Expert knowledge of benchmark compensation surveys and market data for higher education, healthcare consulting / delivery and biotechnology industries.
  • Strong knowledge of web based compensation market data tools. (Market Pay preferred)
  • Expert knowledge of MS Office Products.

SUPERVISION RECEIVED:

Chief Human Resources Officer or designee

 

SUPERVISION EXERCISED:

Compensation staff

 

ENVIRONMENTAL WORKING CONDITIONS:

Usual office Environment

*LI-SS1

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