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Product Owner II
Job Number: 2017-30244
Category: Information Technology
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - IT-Data Sciences and Technology - W875037
Job Type: Full-Time
Salary Grade: 75
Num. Openings: 1
Post Date: Jan. 14, 2018

GENERAL SUMMARY OF POSITION: 

Under the direction of the Manager, Scrum Practice or designee, the Product Owner II is a project's key stakeholder responsible for supporting information technology projects at the UMass Medical School. The Product Owner II (PO) is responsible to work with specific scrum teams within Engineering to visualize and deliver client products. The PO will represent the voice of the customer and the vision of the product throughout the product's development. The overall responsibility of this position is to ensure that products address customer requirements, and to work with both clients and scrum teams to set appropriate expectations regarding projects timeline and costs. The product owner will adhere to UMMS's scrum framework guidelines, with the goal of insuring quality deliverables that achieve customer satisfaction.

MAJOR RESPONSIBILITIES:

  • Participate in the delivery of information systems solutions in attainment of the Medical School's strategic and tactical business plans
  • Work with key stakeholders throughout the organization to ensure their vision is appropriately communicated
  • Plan, coordinate, and document product related development activities of large scale and highly visible projects that will vary in scope and affected business units
  • Participate in the communication of the sprint and release deliveries, budget, costs, issues, and related information to same
  • Consider which activities will produce the most business value including making tough decisions during sprint planning
  • Develop and maintain an effective relationship with the product's steering committee, sponsor(s), customer(s), functional managers, and project teams as appropriate
  • Communicate with all appropriate parties to ensure that the product's objectives, scope, and expected deliverables of each project phase are understood
  • Motivate the scrum team with clear, elevating goals
  • Drive to a sustainable maximum velocity. Work with development teams to address questions I concerns during sprints
  • Engage with development to commit backlog items to sprint deliverables (negotiate on what gets put in each iteration)
  • Support "Post-Live" retrospectives of releases to review whether the delivery met expectations and to identify potential areas for improvement. Documents results of retrospective and recommendations
  • Advocate for and manage the value of the product release at the team level
  • Work with Sr. PO and product team in the acquisition of related software, products, and services as needed by clients
  • Work with Core Team Lead, Product Managers, Service, Support and key technical resources to identify stories to be added to the backlog
  • Follow the release plan for the product
  • Manage the backlog of user stories and product defects to ensure that the work defined for the team is meaningful to the customer, yet realistic and attainable for the development teams
  • Participate in PO team efforts in building strategy for PO relationships with clients and developing best practice
  • Perform other duties as required

REQUIRED QUALIFICATIONS:

  • Bachelor's degree in computer science or information management technology, or equivalent experience
  • 5 years of experience in Information Technologies, with at least 3 years of experience working as primary product owner for agile/scrum teams
  • Possess positive attitude and creativity in generating solutions
  • Passionate understanding of customer needs as it relates to the product development
  • Product level understanding the needs of users, their market place, the competition and of future trends for the domain or type of system being developed
  • Ability to build effective leadership skills and ability to listen, communicate and motivate teams to achieve results
  • Strong organizational skills and the ability to handle 2 - 5 products concurrently
  • Ability to delegate effectively. Established track record of delivering on commitments
  • Strong written and verbal communication skills to interact effectively with IT staff, clients, executive leadership and vendors
  • Demonstrated knowledge of current and available scrum tracking tools such as Team Foundation Services and other supporting tools
  • Ability to lead and direct scrum teams, sprint planning meetings, and client review sessions.
  • Ability to travel to off-site locations

PREFERRED QUALIFICATIONS:

  • Scrum Product Owner certification
  • Experience implementing 3rd party business applications
  • Experience managing large enterprise projects highly desirable
  • Experience in higher education
  • Experience in health and medical services automation

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UMass Chan Medical School was among 23 companies that stood out as 2023 “DEI champions,” according to The Boston Globe.   


Named a U.S. News & World Report
“2023 BEST MEDICAL GRAD SCHOOL”
for Primary Care and Research