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Education and Outreach Coordinator
Job Number: 2015-26222
Category: Library
Location: Worcester, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: Medical School
Department: School - Library - W417400
Job Type: Full-Time
Salary Grade: 45
Union Code: ..
Num. Openings: 3
Post Date: Dec. 9, 2015

Overview:

GENERAL SUMMARY OF POSITION:

 

The National Public Health Coordination Office has the important role of providing information resources to public health departments that monitor outbreaks, design interventions, and inform health care utilization.  The NPHCO manages all facets of the Public Health Digital Library including supporting continuous access to resources, providing distance-based training and education to users across the country, partnering with local health sciences libraries for instruction and interlibrary loan, working with vendors, and maintaining contact with public health departments. The Public Health Digital Library provides access to electronic resources to participating state public health departments.  While offering licensed information resources, the digital library uses PubMed and other National Library of Medicine information delivery tools.

 

The Education Coordinator leads the educational programming of the National Public Health Coordination Office in the design, development, and implementation of a curriculum for Public Health Digital Library users across the country.  The Education Coordinator develops relationships with public health professionals to program and market practical and appropriate learning opportunities for using information resources in support of evidence-based practice.  The ideal candidate:  has an interest in working in a non-traditional information environment; has knowledge of or can work with public health topics and its audience’s information needs; can develop instruction across a variety of formats and platforms; and can work in a highly collaborative environment with a small core team, that interacts with a variety of collaborators and constituents across the country.

 

 The NPHCO is located at the National Network of Libraries of Medicine New England with the support and resources of the Lamar Soutter Library at the University of Massachusetts Medical School in Worcester, Massachusetts.  The position offers the exciting opportunity to interact with diverse levels of leadership and operations within the National Library of Medicine, public health departments, the National Network, Lamar Soutter Library and information professionals throughout the region and the country. The region offers a central location with convenient access to all of New England in a city with world-class universities and colleges, museums, concert halls, theatres, and restaurants.

 

Under the general direction of the Associate Director or designee, the Education and Outreach Coordinator will develop, plan, and provide services in specified NER programs while assuming broad areas of responsibility related to Outreach, Networking, Education, Librarianship, Consumer Health, Health Literacy, and Exhibiting. The Education and Outreach Coordinator supports librarians in the New England Region by planning and implementing programs and resources that build competencies in outreach to health professionals, consumers, public health workers, and other users of NLM’s resources.

 

 

Responsibilities:

MAJOR RESPONSIBILITIES:

Overall

  • Develop goals and objectives for the Outreach and Education program area for the New England Region, in consultation with the Associate Director
  • Evaluate progress toward meeting program goals and objectives, and reports on progress
  • Promote Network Membership
  • Participate in regional planning and projects through service on service on regional and national committees as appropriate
  • Promote NLM services and products by using a variety of short and long-term communications mechanisms including social media such as e-mail, blogs, listservs, and as well as other tools
  • Track, gather, and analyze relevant statistics and data for monthly/quarterly/annual reports
  • Collaborate with the National Evaluation Center and National DOCLINE Center, ensure network members have access to consultation, periodic training, and technical advice in support of outreach evaluation and NLM systems such as DOCLINE, LinkOut, Loansome Doc, etc.
  • Promote and exhibit NLM Resources at national, regional, and local conferences
  • Participates on National Task Forces and Committees designing programs that span across all regions

Outreach

  • Identify underserved areas and develop outreach plans including training, demonstrations, follow-up, and evaluation in service area
  • Conduct regional assessments and designs corresponding Focused Outreach approach
  • Conduct Focused Outreach activities, create partnerships, and conduct evaluations per NER Focused Outreach process
  • Identify and develop new network partnerships with unaffiliated/underserved health care professionals, consumers, librarians, and community groups
  • Design and teach consumer health information presentations/resources to be submitted to MLA educational clearinghouse
  • Consult with clearinghouse to use/adapt existing materials where appropriate
  • Respond to network member requests for marketing and training materials on NLM products and services
  • Collaborate with other NN/LM Coordinators and Centers on National initiatives

 

Education

  • Provide online and/in-person reference, consulting, training, and technical advice in support of NLM systems (PubMed, MedlinePlus, TOXNET, ClinicalTrials, NIHSeniorHealth, and other NLM resources.)
  • Plan, design, promote, and teach online and in-person curriculum and classes and workshops related to NLM programs, services, and informational resources to librarians, consumers, and health professionals
  • Collaborate with Communities of Interest (COI) to identify educational needs of network members. Work with the COI to plan programming responding to those needs
  • Identify emerging trends in health information access, retrieval and delivery and plans programming that sets the context for Network Members, consumers, and health care professionals
  • Serve as convener for NER COI

Technology

  • Coordinate NER activities that assist Network members in understanding technological advancements in health information access, retrieval, and delivery
  • Identify new technologies and demonstrate the uses of technology to enhance the work of member libraries through demonstrations, instructional sessions, and exhibits of relevant electronic resources, particularly NLM products and services

Funding

  • Provide network members with technical consultations in outreach project planning, proposal preparation, and submission, and project evaluation
  • Solicit applications for awards and subcontracts
  • Serve as member of proposal review team; make recommendations for funding
  • Post award, monitor and report on network member project progress for those funded. Provide assistance and consultation when problems or delays occur
  • Perform Other Duties as Required.

Qualifications:

REQUIRED QUALIFICATIONS:

  • Master’s Degree in Library and Information Science or equivalent degree
  • 3 years’ experience in an academic, research, health sciences or hospital library or special library or equivalent
  • Hands-on teaching experience.
  • Ability to plan and implement innovative services
  • Knowledge of NLM and NCBI databases
  • Demonstrated ability to build relationships and manage projects
  • Knowledge and proficiency in demonstrating and teaching National Library of Medicine resources at all levels for Network Members, health care providers, and consumers.
  • Demonstrated ability to communicate clearly and effectively in both oral and written communications
  • Evidence of excellent interpersonal skills. Ability to work cooperatively in a demanding and changing environment with all levels of staff and a variety of users
  • Flexibility, initiative, and problem, energy, and time management skills
  • Ability to meet deadlines
  • Ability to travel to off-site locations

Additional Information:

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